VLN is now hiring for our Intake Coordinator Position! Click the link to see the full posting: Intake Coordinator
The Intake Coordinator oversees the operation of VLN’s client intake line and ensures that potential clients have a quality experience when applying for free legal services. Potential clients call VLN’s intake telephone line to be screened for financial eligibility and legal issue eligibility because VLN can only assist low-income clients with certain types of legal problems.
Potential clients may also apply for services online or be referred to the organization by other civil legal services providers via e-transfer. The Intake Coordinator is responsible for ensuring that all requests for legal services are responded to in a timely and consistent manner.
This is a highly collaborative position, the Intake Coordinator works closely with VLN’s intake team and legal program staff to ensure coordination regarding intake procedures, guidelines, and other intake related topics.